Showing posts with label comments/suggestions. Show all posts
Showing posts with label comments/suggestions. Show all posts

Monday, October 07, 2013

We want your feedback!

Announcing the new and improved Bock Box!

We have always appreciated all the valuable feedback we get from Steenbock visitors. To make our responses to your feedback more visible, we have a new suggestion box. It is called the Bock Box and is right near the InfoLab on the second floor. Please feel free to drop us a note in there anytime! We will highlight some comments and our responses to the bulletin board (after removing any identifying information). 

You can also tweet comments to us to #BockBox or @Ask_Steenbock, or email comments to us at asksteenbock@library.wisc.edu.

We look forward to hearing from you!
Sincerely,
The Steenbock Staff

Tuesday, March 06, 2012

How do you Steenbock? Tell us your stories!

Steenbock staff seeks your feedback about how you use our library collections, services and spaces.

Please reply to this post, reply to us on Facebook, or email us with your comments, reflections and stories.

By way of example, a reflection from one of our staff:

"Years before I ever imagined a career working in libraries, I studied here, even though by academic department and major classes were not in this neighborhood. Thanks to a search in the catalog and a visit to Steenbock to pick-up a book, I knew instantly that I liked the look and feel of the place. I would return to make it my study space, reading and writing papers in "my spot" on the third floor at tables near the windows facing Babcock Drive. Funny, how life is--two degrees later and a return to Madison, I now work here--and smile whenever I pass "my spot" on third."

Help keep Steenbock vital!

Thursday, April 07, 2011

Give Us Your Feedback

Campus Libraries seek volunteers to test the database library.
An hour of your time will enable our library system and its staff to continue to develop resources that support your teaching and learning, efficiently and effectively.

To sign up, contact librarian Kelli Keclik for more information.

Gift cards to iTunes, plus other incentives, will be awarded.

Tuesday, December 07, 2010

24-Hour Study, Finals Week

Steenbock Library is pleased to announce that it will pilot 24-hour study during the 2010 final exam period. Beginning, Thursday, December 16 and running through Wednesday, December 22, the library will be open for 24 hours of each study day.

As there has been much interest for a late-night study location on this end of campus, we welcome your feedback about this service and our facility. Please reply to this post or drop a message into our "suggestion box" near the entrance, on the table beneath the large display monitor.

Should you need to come and go from our building during this extended-hours period, we always advise using the "buddy system" and walk or share a ride with friends. Additionally, and as need be, do consider using SAFE Nighttime services.

The library is also happy to host a generous donation of coffee and hot chocolate from the Lakeshore Residence Hall community. This free, hot beverage service will be in place from December 17 through December 22 beginning at 7:00PM each evening and continuing while supplies last.

The staff at Steenbock Library wishes you the best for a successful end of term!

Hours (December 13-26, 2010):

  • Monday - Tuesday, December 13 -14: 8:00am - 1:00am
  • Wednesday, December 15: 8:00am - 12:00am
  • Thursday - Wednesday, December 16 - 22: 24 Hour Study
  • Thursday, December 23: 12:00am - 6:00pm
  • Friday - Sunday, December 24 - 26: CLOSED

Tuesday, November 02, 2010

Forward Thinking

On November 1, library staff from UW-Madison and the UW System launched a beta edition of "Forward" –a reinvention of our library catalogs and a fresh approach to resource discovery.
Find links to Forward from the Websites to campus libraries and Steenbock. Set your search for UW-Madison or for the UW System and UW Digital Collections.

As of the November 1st date, two campuses (Madison and Whitewater) can already place requests for UW System items directly within Forward. The development team anticipates that more campuses will be able to do so soon during Forward’s public beta period which runs through December.

While you give it a try, be sure to send your thoughts and suggestions to the development team by clicking on the Feedback button links.

Wednesday, November 04, 2009

Got Comments, Suggestions?

Did you know that Steenbock Library has a suggestion box? Feel free to drop a note there anonymously should you wish to share information with us regarding your experiences with our facility, collections and services. Recently, we received a very kind note from a student who indicated that despite the long hours he/she had needed to spend studying; it was nonetheless a pleasant experience at Steenbock. We are grateful and pleased that this student found our library accommodating and comfortable.

A while back, we had received the suggestion to adopt a cat for the library. While many of us would enjoy the comfort of a pet, we need to be mindful of the many people who visit the library--and the extent to which a cat, or other pet, could create distraction and/or aggravate any health concerns is the reason we cannot pursue this particular request. But, we may be able to do other things to make your experience here a satisfactory one.

In addition to our suggestion box (located on the small table across from entrance, beneath display monitor) or even replying to this blog post, there are other means by which to share information with us.

If you wish to make a purchase recommendation for books and journals, be sure to complete our online recommendation form.

Additionally, you may send us email (particularly if you would like a reply), phone or speak with a staff member or liaison to your academic department. Contact us with your questions, concerns and suggestions!